Something not working, or a question about one of our games? Write to us. We are a one-person studio, so please be patient, but we do read every message.
Email us atsupport@lazycodegames.comPlease tell us which game, your phone model and Android version, and what happened. For a purchase question, include the Google Play order number.
Good to know for every game
Where is my progress saved?
On your device only. Our games do not use accounts or cloud saves. If you uninstall a game, clear its data or lose your phone, your progress is gone and we cannot restore it.
Can I delete my account or my data?
There are no user accounts, so there is no account data for us to delete. The game’s data on your phone is removed when you uninstall the game. For data held by Google (for example ad settings), see your Google account’s data and privacy page.
How do I restore my purchases?
Purchases belong to your Google account in Google Play. Install the game on your new phone while signed in to the same Google account and open it, and the game checks Google Play for what you bought. If something is missing, email us with your Google Play order number.
How do I get a refund?
Purchases are handled by Google Play, so refund requests go through Google Play and its refund policy. Your statutory consumer rights always stay in force.
Twistbloom: Hex Gem Puzzle
How do I change my ad privacy choices?
Open the game, go to Shop → Privacy choices for ads and change your choice there. You can also reset your advertising ID in your Android settings.
Do I need an internet connection?
No. The game can be played offline. An internet connection is only needed for ads and purchases.
How do I get rid of ads?
Buy “Remove ads” or the Starter pack in the Shop. Reward videos stay optional.
Policies
Nonstop Realm
When will it be released?
Nonstop Realm is still in development and we do not have a release date yet. The Google Play link will appear on the game’s page when it is ready.
Will it work offline?
Yes. The game is designed to work offline, and your progress is stored on your device.